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Privacy Policy

Fresh Kleaning Effective
Date: Sunday 9th March 2025

Fresh Kleaning (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website.

Information We Collect

We may collect the following types of personal data:
Contact Details – Name, phone number, email address, and address.
Service Details – Information related to the cleaning services you request.
Payment Information – Transaction details but not card details (handled securely by third-party payment processors).
Communication Data – Emails, messages, and feedback.
Website Usage Data – IP addresses, browser type, and interaction with our site (collected via cookies).

How We Use Your Information

We use your data to:
Provide and manage our cleaning services.
Process bookings and payments.
Respond to inquiries and customer service requests.
Improve our services and website experience.
Comply with legal obligations.

Data Sharing & Security

We do not sell or share your data with third parties except as required by law or necessary for service delivery (e.g., payment processors).
We implement strict security measures to protect your data from unauthorised access or loss.